Privacy Policy & Personal Data – GDPR Compliance
Hillcrest Search Limited (Hillcrest Search) takes the privacy of our clients and candidates very seriously. We are an executive recruitment company, operating in Senior Level Search, Consultancy Recruitment and Executive Selection, providing services to clients looking to hire senior personnel into their businesses. We therefore act as a Data Controller.
How we receive information and how we may use it.
As a candidate, or potential candidate, Hillcrest Search receives your personal data when you apply directly for an advertised role via our website; when you apply directly to be a candidate for whom we can facilitate a job search, via a third party when you respond to a job post placed by Hillcrest Search on a job board on behalf of a third party client, and/or after we contact you directly as part of a search assignment.
As a client, or potential client, Hillcrest Search receives your personal data necessary to communicate with you about an agreed recruitment programme or to keep in contact with you during the process, and/or where we feel you might benefit from the services of Hillcrest Search.
The sources of where we collect your personal data will include:
- Directly from you
- From a third party/agent acting on your behalf
- Through publicly available sources, e.g. LinkedIn
- Search engines
- Company websites
- Other internet sites and publicly available personal data
- By reference or word of mouth
This statement explains how we process personal data received into our organisation. When you make contact with Hillcrest Search you MUST consent to us collecting and storing your personal
information. You will not be able to submit your enquiry or details to Hillcrest Search without consenting to us storing your personal data. This may include but is not restricted to your name;
contact details; address; employment history; mobility and education.
During telephone conversations and face to face interviews we may collect personal information with regard to employment preferences, strengths and work experience which may be stored on your personal record. We may also require copies of formal documents such as a passport or driving licence to establish your eligibility to work in the United Kingdom.
This information facilitates our ability to support your job search and to provide a basis for recommendation when short-listing candidates for a particular role. By explicitly providing consent
when you register with Hillcrest Search you are providing permission for our storage of this information. Hillcrest Search will never share personal information or a Curriculum Vitae with a third
party without your explicit consent.
We process candidates’ personal data to match their skills and experience to clients’ requirements. If you are selected by our client to go forward to the next stage, we may collect more personal data from you if required. We may process this data to help secure your next role.
We process clients’ personal data to update them on the recruitment programme or to keep in touch to advise you of Hillcrest Search’s services. We also use your data to contact you when we
have a candidate who we believe may add value to your organisation.
Due to the nature of executive recruitment, a significant number of candidates and clients reconnect with our organisation periodically. It is not uncommon for this to occur years after we have placed them in a role, or acted for them previously. For this reason, your consent includes explicit consent to retain your personal details and data until such time as you wish us to delete your records from our database or refrain from further engagement.
If you do not consent to Hillcrest Search storing your personal data or setting up a personal registration for you, please do not submit your Curriculum Vitae for any roles advertised on our, or
other, website(s), as we are unable to process your application without receipt of consent to process and store your personal information.
Cookies
What is a cookie?
A cookie is a small text file that is downloaded when a user accesses a website. It allows the website to recognise that individual’s device and store some information about the individual’s preferences or past actions.
Rules on Cookies
In order to comply with GDPR, Hillcrest Search must:
- tell you the cookies are there;
- explain what these cookies are doing and why; and
- get your consent to store a cookie on your device.
Hillcrest Search does not currently use Cookies on its website.
Job Alerts and Career Advice
We may on occasion contact candidates stored in our database who are not actively looking for a new role. When you contact Hillcrest Search you may be asked to consent to us storing the personal
data you have provided. By providing consent to our storage of your personal data you are also providing consent to us contacting you if we receive details of a role which specifically matches your career aspirations and, very occasionally, sending you career related information e.g. salary survey, interview advice etc.
If you do not wish to receive such information, please email:
info@hillcrestsearch.co.uk
All correspondence should be for the attention of The GDPR Compliance Officer
Our Promise to our Candidates
We will never share our candidates’ personal details or Curriculum Vitae with a third party without the candidate’s explicit consent, and then we will only share the personal information with that one company or individual.
Contacting Recruitment Consultants directly
If you contact one of our Recruitment Consultants directly and request they consult with you regarding your job search, or regarding a particular job role, you are giving your consent to Hillcrest
Search processing your email and the data contained within your email for lawful purposes, as per the clauses above.
By sending an updated Curriculum Vitae directly to one of our Recruitment Consultants you are giving consent to Hillcrest Search processing and storing that information, as per the clauses above.
As previously stated, we will not share your information with any third party without your explicit consent.
Request to have personal data amended
It is likely that over time your employment history will require updating as you transition to new roles or receive promotion. Hillcrest Search undertakes to update your registration details within two weeks of receiving an updated Curriculum Vitae.
Under the GDPR you have the right to ask for access to your personal information. Once Hillcrest Search has verified your identity we will provide the information you requested within 30 days.
In the unlikely event you find personal data stored about you by Hillcrest Search is inaccurate, you must advise us immediately. We will amend your personal registration within two weeks.
Request to have personal data removed or deleted
Upon receipt of a verified request to delete an individual’s personal registration, Hillcrest Search will ensure that your personal record is deleted within 30 days.
Where Hillcrest Search has placed a candidate in a role, they are required to retain evidence of that placing so that contractual obligations can be met by the client. Hillcrest Search will however take steps to ensure only minimal personal data is retained and we will not make further contact with the candidate if requested.
Where Hillcrest Search has previously received permission to share personal information with a third party, for example for short listing for a role, we undertake to advise that third party of your wish to be forgotten if communication has been in the last 12 months.
In the event that you wish to be erased from our Recruitment Database you should contact info@hillcrestsearch.co.uk stating that you wish your details to be erased from our database. Please make it clear that you wish to be erased, rather than simply marked as no longer job seeking.
Notification of Breaches
Whilst Hillcrest Search does not store, or at any time request, sensitive financial information from candidates, we do store highly personal information contained within your Curriculum Vitae. We are aware of our responsibility as a recruiter to protect your information and to only share details with third parties upon receipt of your explicit consent. All of our systems are protected and only Hillcrest Search staff and consultants working for Hillcrest Search have access to the personal information stored in your registration.
In the unlikely event that our computer systems are compromised and there is a potential loss of confidentiality we will report this breach to you.
In the unlikely event that personal data is taken or exposed from Hillcrest Search’s records without our consent, we will provide reports surrounding that exposure within 72 hours of being notified of such an event and take any action necessary to restore security of your personal data.
Access
If Hillcrest Search receives a request for access to personal information we will verify your identify before releasing your personal data to you. We will not release information to any third party without your prior consent.
If you would like to make a request for access to your personal information please contact our GDPR Compliance Officer via info@hillcrestsearch.co.uk
Alternatively you can contact us by writing to us at:
GDPR Compliance Officer
Hillcrest Search Limited
3 Webbs Mead
Chew stoke
Bristol
BS40 8TP
Complaints Procedure
If you have a complaint about the way your data is stored or handled by Hillcrest Search, or you believe there may have been a breach of your data, then, please contact our GDPR Compliance
Officer via info@hillcrestsearch.co.uk
Alternatively you can contact us by writing to us at:
GDPR Compliance Officer
Hillcrest Search Limited
3 Webbs Mead
Chew stoke
Bristol
BS40 8TP
Escalated Complaints
If you remain unhappy with the handling of your data you can complain to the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Changes to our Privacy Policy
This privacy policy may be changed by Hillcrest Search at any time. Any changes to our Privacy Policy will be updated on our website. If you have any questions or concerns, please email us at:
info@hillcrestsearch.co.uk